After-hours booking capture, function enquiry follow-up, FAQ replies, and review requests — running automatically so your team can stay focused on service.
Transparent pricing from $1,500. Free audit.
Built for cafés, restaurants, hotels, bars, venues, and tour operators.
A function enquiry that takes 48 hours to acknowledge goes to the venue that replied first. A late-night booking message that sits until Monday morning might already be a confirmed table somewhere else. In hospitality, response speed is a competitive advantage.
Your team is excellent at service. They are not here to spend two hours a day answering the same questions about opening hours, parking, and dietary options. And they should not have to manually follow up on every function lead while tables are waiting.
We audit your current enquiry and follow-up process, identify where bookings are slipping through, and build automation that handles the repetitive parts — using the same OpenClaw-powered systems we run inside Cheeky Panda.
Not generic chatbots. Workflows built around how a real venue operates.
Most hospitality enquiries arrive outside business hours — Friday evenings, Saturday nights, Sunday mornings. Without automation, those messages sit until Monday. With it, an instant acknowledgement goes out immediately, a booking link is sent, and the enquiry is logged so nothing falls through.
Function enquiries are high-value but time-consuming to chase. An automated sequence contacts the enquirer within minutes of their message, asks the right qualifying questions (date, group size, budget), and keeps following up until they book or go cold — freeing your events team for actual relationship work.
Opening hours, menu options, dietary requirements, parking — the same questions answered dozens of times a day. An AI-powered response system handles the common queries instantly, escalates the unusual ones to a real person, and frees your front-of-house team from inbox triage.
Hospitality businesses live and die by their Google and TripAdvisor reviews. Asking in person is awkward. Forgetting costs you the review. An automated post-visit message — sent 24 hours after the reservation — catches guests while the experience is fresh and converts satisfied diners into public advocates.
The first win is not replacing your front-of-house team. It is removing the repetitive inbox work that slows them down and costs you covers.
After-hours capture: booking links and acknowledgements sent the moment an enquiry arrives, day or night.
Function follow-up: qualifying questions and a multi-step sequence — no more chasing high-value leads manually.
FAQ triage: opening hours, menus, and common questions answered automatically. Real questions escalated.
Review requests: 24-hour post-visit message with Google and TripAdvisor links. Reviews that actually happen.
Simple process. No theatre.
We map your enquiry, booking, and follow-up flow and identify specifically where covers and function bookings are slipping through.
We implement the highest-value automation first, with clear scope, transparent pricing, and a realistic delivery timeline.
You own the system and the documentation. If you want ongoing help building more, we offer monthly retainers.
No retainer required. No surprise invoices. You know the price before we start.
One workflow. Delivered in ~5 business days.
Three workflows + CRM integration + 30-day support.
Full AI agent setup + 6+ workflows + ongoing integration.
All prices are one-time project fees. Monthly retainers available separately.
Cheeky Panda uses OpenClaw internally to coordinate work, automate recurring tasks, and move faster with a small team.
That matters because hospitality businesses do not need another AI consultant with a slide deck. They need someone who already trusts these systems enough to run a business on them.
Australian-first infrastructure, practical workflows, and no dependency on some mystery offshore setup.
Short answers to the obvious questions.
Cafés, restaurants, bars, hotels, tour operators, event venues, and any hospitality business fielding repetitive booking and enquiry messages. If your team is answering the same questions about opening hours, menus, or availability multiple times a day, that is automatable.
Not if it is built well. Automated messages can carry your venue's tone and branding — they feel like a well-organised business, not a robot. The goal is fast, helpful responses, not replacing hospitality.
Yes. This is the highest-value use case for hospitality. An enquiry that comes in at 10pm Friday gets an instant acknowledgement, booking link, and follow-up by Monday morning — all automatically.
A Starter setup is typically live in 5 business days. Function enquiry follow-up and after-hours booking capture are common first workflows and can be scoped quickly.
Keep exploring the offer.
Book a free automation audit. We map your enquiry and booking workflow, identify the gaps costing you covers, and give you transparent pricing. No obligation.
Book a Free Hospitality Automation AuditNo obligation. Just more bookings and less manual inbox work.
